Meet our Insurance Specialists

Scott Loochtan
President

Scott Loochtan has been been providing insurance solutions to individuals since 1987, the year he became licensed and started his first agency. He has been involved in insurance in one form or another his whole life. Scott started his next agency in 1991 with two of his friends, both of whom are still with him today–one of whom is now his brother-in-law. The office, was just that, one office, located in his father’s candy factory that had one desk, one phone and one computer.

In 1997, Scott’s agency changed its name to Senior Services of Illinois, Inc., which is an Independent, Authorized Exclusive General Agent for Blue Cross and Blue Shield of Illinois. A distinction that only four other agencies in the state of Illinois hold. Scott is the President and the company specializes in health and Medicare-related coverage.

Learn more about Scott >

  • Jenn Hamann
    Executive Vice President

    “Her philosophy is simple. She puts the client first!”ssijenn-bio-crop

    Jenn Hamann started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year she was the #7 producer in the country with one of the largest and most widely known insurance agencies. Her ability to lead others gravitated her to co-founding her own agency and within months, they became the #1 GA for yet another well-known agency.

    Her expertise and credibility led a nationally renowned sales trainer, to seek her out to found a new Insurance Agency. In the midst of a recession and with the challenges of major changes to the health care industry; the agency became a million dollar producer within 60 days and a Premier Agency within 6 months.

    She has been with Senior Services of Illinois since 2012 focusing on growing the Medicare, Individual Health, and Group business.  She handles many of the day to day operations including managing, planning, coaching and retaining business.  She successfully trains agents to increase their own personal production, reach and surpass their own sales goals, and grow their business to new heights.

    Prior to health insurance Jenn was a National Political Fundraiser. Jenn resides in Denver, Colorado with her husband Doug and her two children, Brayden and Gavin.

  • George Vida, Jr.
    State Sales Director

     I know that every day I wake up that I am going to positively impact people’s lives by protecting their health needs and helping provide a legacy for their family”.

    George Vida, Jr. has been in the insurance industry since 1986, which started with New York Life and currently serves as State Sales Director of Senior Services of Illinois, Inc. (SSI). Vida is responsible for the development of internal and external representatives.

    George is a sought after speaker, has conducted numerous Medicare and Medicare Part D training seminars and has trained numerous successful insurance representatives.

    His areas of expertise include:

    • Long Term Care Insurance
    • Fixed Annuities
    • Medicare Supplemental Insurance
    • Medicare Part D
    • Life Insurance
    • Group & Individual Health

    When not in the office, he enjoys cooking, golf, bowling, watching sporting events and listening to live music.

    George received his bachelor’s degree in Management in 1981 from the Bowling Green State University (OH). George lives in the Northwest Suburbs of Chicago with his wife of over 27 years, Lilly and their four daughters. He is actively involved in his community with youth organizations as a coach and fundraiser.

  • Rachel Anderson
    Education Specialist

    Rachel Anderson has been in the insurance industry since 2011, which started with Prudential Insurance Company of America and is now with Senior Services of Illinois, Inc. (SSI) and CDIS of New Mexico, Oklahoma and Texas. Rachel is an Educational Specialist that loves to help her clients find the best options for Medicare.

    Rachel Graduated from Carthage College in Wisconsin with a Double Major in Business Administration and Marketing.

    She lives in the Chicago land area with her husband Jared and four children Alexandra, Jayden, Avery and Jaxton.

  • Rosalyn Ahmad
    Education Specialist

    Rosalyn Ahmad has been a licensed Health and Life agent since 2004. She is the mother of 4 children and knows how important it is to get the most out of her insurance plans. Her main focus is always putting her clients first, educating them on the plan that will work best for them. She loves the excitement of helping people and knowing that she put them in a better place then before they called her. Her motto is “Live Life don’t let it live you”

  • Debra Airhart, ACS, AIAA, AIRC
    Education Specialist

    Specialist – One who provides quality service without being asked, takes time to listen and discover individual needs and utilization, has complete knowledge of product and technical innovations to suit you and your family.”

    Debra Airhart is an education specialist that has been with Senior Services of Illinois, Inc. (SSI) since 2010. She brings over 30 years of health insurance experience and is the go-to person in the office when it comes to information and compliance.

    She has her licenses in life, health and property/casualty and is certified for long term care.

    Outside of SSI, Debra has served as President of BEBC Health League Ministry for over five years and coordinates annual community preventative health fairs and workshops.

    Debra lives in the Chicago area.

  • Shane Cline
    Education Specialist

    i_shane_cline (2)“Doing right for others, and the rest will take care of itself!” 

    Shane Cline has always known to put the needs of his clients” first and foremost,” through working in sales for 4 years. He believes in providing the best and most accurate up to date information for his clients is his top priority. His commintment to excellence serves as a reminder to his everyday lifestyle!

    Shane served in the US Navy for 4 years as a rescue swimmer from 1991-1995. He went through extensive training and was stationed in Pensacola FL, Memphis TN, Norfolk VA, and San Diego CA. His career in the Navy took him all over the world to see places like Singapore, Thailand, Australia Hawaii and was aboard many destroyers, friggates, and aircraft carriers.

    Prior to health insurance Shane was self-employed and now resides in Clatonia, Ne. where he likes to hunt and fish. He has 2 daughters Brooke and Ashley.

  • Phil Coelho
    Education Specialist

    I truly enjoy what I do, because I have the ability to really help people get through times of uncertainty. Whether it’s helping people prepare for retirement or making sure that their basic health insurance needs are taken care of, I know that I put their minds at ease.”

    Phil Coelho is a licensed education specialist that has been involved in the insurance industry since 1996. He holds licenses in life, health and property and casualty. Phil has been part of Senior Services of Illinois (SSI) for nine years as an outside agent primarily providing health and Medicare-related insurance solutions to his growing list of clients.

    Prior to joining SSI, Phil was with Allstate for six years writing home and auto insurance. Outside of the office, he is an avid golfer and skiier and enjoys Ohio State football and NASCAR.

    Phil graduated from Denison University in Granville, OH with a degree in Economics and lives in the Chicagoland area with his wife and young daughter.

  • Darryl Feder
    Education Specialist

    To share my experience with other seniors in order to make their retirement process easier.”

    Darryl Feder has found a second career with Senior Services of Illinois (SSI). A retired engineer, Darryl decided to come out of retirement seven years ago to obtain his health and life insurance licenses. He admits that he did not know much about gardening so the local gardening super center did not appeal to him.

    Darryl shares many commonalities with the individuals that he helps on a daily basis – one of them being his personal experience with being on Medicare. He is an education specialist that assists people in finding the best options in health and Medicare-related coverage.

    Darryl graduate from the University of Tulsa in Oklahoma with a bachelor of science in engineering. In his spare time, Darryl enjoys reading, cooking and trying new restaurants. He lives in the Chicagoland area with his wife of 48 years and has three children.

  • Debbie Fiegen
    Education Specialist

    Debbie Fiegan“Helping people achieve an understanding of what they need and how everything all ties together gives me a feeling of satisfaction on a daily basis.”                

    Debbie Fiegen is an education specialist that has been with SSI since 2007.  She provides the office with a lively spirit and warm demeanor that translates over to her clients and client service.

    Debbie enjoys the summer months and her hobbies outside of the office are gardening and boating.  She lives in the Chicagoland area with her husband and two children.

  • Mike Kelley
    Education Specialist

    mikeMike has been in the Insurance business for 10 years focusing on Life, Health, Long Term Care and Property and Casualty.

    Mike has been Married for 13 years.  He is a big Music Fan and enjoys coaching his children in soccer.

    He enjoys meeting clients face to face and helping them solve problems and making them feel at  ease with lifes transitions.

  • Marc Lallier
    Education Specialist

    Marc Lallier has been a licensed Life and Health agent since 2006. In his first year Marc was awarded the Presidents Trophy for being one of the top producers in the nation and has continued helping people with their Life and Health Insurance needs. Marc attributes he success to one simple principle of “do what is best for the client”.

    In 2010 Marc moved his focus away from Life and Health into the Medicare field, however he still provides excellent customer service to his existing clients and would be more than happy to help you with whatever your insurance needs are. Marc is a Colorado native and was a home builder from 1996 to 2005. In 2005 Marc left the construction business and started in the insurance industry receiving his licenses in 2006. In 2007 Marc married his Wife Amy and in early 2008 started a family with the birth of his daughter Megan.

  • Brian Marsh
    Education Specialist

    “Providing exemplary service along with the best products to my clients makes this all worthwhile.”

    Brian Marsh has been providing insurance solutions for his clients since 1986. He joined Senior Services of Illinois, Inc. (SSI) in 2008 after working for such companies as Metropolitan Life Insurance, AON and AAA Chicago Motor Club.

    Prior to joining SSI, Brian was the top-producing agent for AFLAC in the state of Illinois for multiple years. He has his health, life and property & casualty licenses as well as long term care certification.

    A valued asset for SSI, Brian’s motto is “you will not find a better insurance plan, better price or better client service” than what he can provide.

    An accomplished percussionist, Brian prides himself in being accessible for his clients 24/7, but still finds time for his children and the occasional family camping trip.

    Brian Marsh was named SSI’s “Sales Rep of The Year” in 2011.

    Brian attended Benedictine College in Lisle, IL. He has two children and lives in the Chicago land area.

  • Rebekah Ortiz
    Education Specialist

    02Rebekah has been a part of CDIS and SSI team since 2013, she started as part of the administration team and currently she is an Education Specialist she received her Life, Health, and Accident License in the state of New Mexico and Texas in 2014 and in Oklahoma and Illinois in 2015. Rebekah is fluent in Spanish. On her time off she enjoys spending time with family especially with her son Michael.

  • Brittany Riddle
    Education Specialist

    Brittany Riddle knows the importance of communicating simply and clearly. Her commitment to providing information regarding insurance needs in the simplest way is a top priority. Her expertise in communication and seeking to understand the client’s needs are a sure plus!

    Brittany enjoys Colorado outdoor living with her amazing family and pets.

  • Mary Shipley
    Education Specialist 

    “I really enjoy helping and educating people regarding Medicare and what their options are.  I feel good each day knowing that I am someone’s advisor and that they trust my guidance.”

    Not only is Mary Shipley a dedicated education specialist, but the resident Peggy Fleming!  Yes, Mary is an accomplished figure skater, but when she is not performing triple Lutzes she is providing exemplary service to her clients.

    Prior to being an education specialist, Mary served as SSI’s Client Service Manager. Clients and and co-workers alike have complimented on her friendly, warm demeanor and wonderful organizational skills, which has made her a vital member of the SSI family.

    Before joining SSI in 2009, Mary worked for Mature Health Services and was a residential real estate broker for over 12 years.

    Mary is a skilled figure skater and classical music flutist who also loves to read, rollerblade and play volleyball.  She lives with her son in the North Suburbs of Chicago.

  • Kevin Smith
    Education Specialist

    kevin_smith_ill (2)“My job working as an SSI Specialist is to help people understand the process of their insurance needs while giving them the highest level of commitment and dedication in order to “make it happen”. 

    Kevin Smith has been involved in the insurance industry for 7 years, bringing his experience and expertise to his clients. Before joining SSI, Kevin was with another major insurance firm, helping a multitude of clients with his level of knowledge and care.

    Kevin graduated from University of Wisconsin La Crosse and lives in Buffalo Grove, IL with his significant other. He has two daughters, one studying at Augustan University and the other one graduating this year from Valparaiso University.

  • Jason Vida
    Education Specialist

    “The opportunity to educate and assist people on a daily basis by securing their well-being and providing peace of mind wakes me up each morning.”

    Jason Vida joined Senior Services of Illinois in 2009, the same year he transitioned his career into insurance. He is not only an education specialist but serves as the in-house communication manager that oversees and manages many aspects of the marketing for SSI. Jason honed his skills as a public relation practitioner in New York City, working at three of the largest public relation firms in the world.

    Prior to joining SSI, Vida was the director of public relations for an advertising agency in Fort Wayne, IN. In his spare time, Jason enjoys music, reading, cooking, writing and golf.

    Jason received his Bachelor of Arts in Communication with a specialization in Public Relations from The University of Toledo (OH). He lives in the Chicagoland area.

  • Lilly Vida
    Education Specialist

    It doesn’t feel like work when you love what you are doing.”

    Lilly Vida puts the ILL in Senior Services of Illinois, Inc. (SSI). Lilly is an outside agent and education specialist that has been assisting individuals with insurance options since 2005. She has been closely associated with insurance since 1986, seeing that her husband George is SSI’s state manager. SSI is truly a family affair for Lilly.

    Prior to joining SSI, Lilly was the owner of Northwest Electrology. When not explaining the nuances of Medicare and Medicare Part D, Lilly is involved in arts and loves to garden and travel – not to mention she speaks Icelandic.

    Lilly lives in the Northwest Suburbs with her husband George and their four daughters.

  • DeAndrea Wiley
    Education Specialist

    deanndraDeAndrea has been helping people with their financial and insurance needs for over thirty years with excellence in the fields of life and health.

     

     

  • Marcia Williams
    Education Specialist

    “By definition and design, insurance provides Financial Peace and Protection for you and your family”. 

    Marcia has been a licensed insurance agent since 1988. Her longevity in the insurance field also indicates reliability.  The integrated approach she takes to planning with Seniors allows her to coordinate their resources and assets with the appropriate Medicare Supplement and/or Long-Term Care planning solution.

    Providing the same level of care and service for her clients that she would expect for herself in a similar situation is ‘Job One’ for Marcia.

    She has been a member of her local Business Community since 1969 and has served as a Board member for numerous nonprofit organizations. She holds a Bachelor of Science degree in Business Administration.

    Marcia and her husband have two children and eight grandchildren.

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