News & Articles Category: About Us
With so many insurance agencies out there, finding the right one can feel overwhelming. So, why choose us?
What sets us apart is our commitment to exceptional service and a people-first approach. We believe insurance should be simple, accessible, and stress-free. Our experienced team ensures you understand your options, feel confident in your choices, and receive the best possible support at every stage. Integrity and a genuine dedication to our clients drive everything we do.
A Team You Can Rely On
We’re more than just an insurance agency — we’re your trusted partner, here to help you make informed decisions with confidence. Navigating insurance can be confusing, but with us, it doesn’t have to be. Our team of licensed agents is dedicated to helping you find the best coverage. We take the time to understand your needs so you can feel confident in your choices. Through continuous training and staying current with the industry, we’re committed to providing the guidance and support you deserve.
What You Can Expect from Us:
• A direct connection between you and your insurance provider
• One number for all customer service needs
• Customer Service Advocates who prioritize your best interests
• Personalized support from licensed agents who tailor your coverage
• Clear, straightforward explanations of your insurance options
• Ongoing assistance, education, and follow-up at every stage
• Bilingual support – Spanish-speaking assistance available
Education & Community Support
Our mission extends beyond providing insurance — we’re here to educate and empower our community. We offer resources on key topics like the Medicare 707, Medicare Advantage, Medicare Supplement, and Medicare Part D. Our goal is to help individuals make informed decisions about their healthcare coverage.
Whether you have questions about benefits, plan changes, or need support navigating your policy, our team is here to help. We go beyond the typical insurance agency experience — because you deserve more than just coverage. You deserve real support from people who care.
Not affiliated with the United States government or the federal Medicare program.
News & Articles Category: About Us
At Senior Services of Illinois, we’re proud to be your Independent, Authorized, Exclusive General Agent for Blue Cross and Blue Shield of Illinois, the largest and most experienced healthcare insurance company in Illinois. With reliable products, committed service, and the largest networks of providers anywhere, Blue Cross and Blue Shield of Illinois is a trusted name in senior health insurance and has been for over 80 years. Sometimes our customers wonder why they shouldn’t just deal directly with Blue Cross and Blue Shield of Illinois rather than going through our agency. Here are a few benefits of working with us.
Personalized Attention
One of the biggest advantages of working with our local agents is the personalized attention you receive. To us, you’re a familiar face, not just a number on a spreadsheet who needs a plan. Our agents take time to get to know each client, building relationships along the way with their local community.
Local Access
Over the years, our agents have helped many of our friends and neighbors make important decisions about insurance. Sharing expertise and advice is why we started in the business to begin with, and we never tire of helping those needing assistance to navigate the often-confusing world of Medicare, and even dental insurance. We like to think that we’ve created a one-stop agency for all questions, concerns, or problems associated with finding and securing a quality, affordable medicare plan.
Convenient Location
With our office located in Riverwoods, it’s never been easier to reach us, either in person, online, or by phone to help with your questions. We’re accessible and committed to making the process as easy and convenient for you as possible.
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
MUC56-2017-BCBS
News & Articles Category: About Us
We think you will like the people at Senior Services of Illinois and you’ll quickly realize we are here to help. Putting the customer first is of paramount importance to us. We are committed to maximizing the consumer experience and setting a standard of integrity in every detail of the commitment.
Caring and Consistent Team
We strive to be a calming, trusted advisor in this confusing world of insurance. Our team consists of highly knowledgeable, experienced, and licensed individuals. We are committed to understanding your individual needs and it is our goal to keep you satisfied and retain you as our client. Our team of Agents and Customer Service Advocates receive continual education, and training and are kept up to date with the ever-changing health insurance. Â
When you become our Client
We are the liaison between you and the insurance company.
One number for all your customer service needs.
Our Customer Service Advocates work with your best interest in mind.
Personal service- Our expertise is based on well-trained staff that can tailor a comprehensive experience to your specific needs.
Insurance is explained to you in an easy-to-understand manner.
Assistance, education, and follow-through in every situation.
Bilingual – Spanish assistance is available.
Whether you have a question about your benefits, plan changes, or any customer service issues, our team is here to handle your inquiries in a caring, professional, and timely fashion. We go above and beyond the usual insurance agency. Give us a call at 855-740-2227 and we’ll be happy to help!
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